We take pride in the quality of every piece we create and guarantee that all items are free from manufacturing defects at the time of delivery. To give you peace of mind, we offer a lifetime warranty that includes repair and maintenance of your jewelry.
Each piece is crafted with the highest quality materials and carefully inspected before shipping. Under our lifetime warranty, you’ll enjoy complimentary services such as prong tightening, re-polishing, rhodium plating, and cleaning.
If your jewelry requires additional services not covered by the warranty, you may return it to us for evaluation*. After inspection, we’ll provide a quote if any charges apply, and no work will be done without your approval.
For questions, warranty assistance, or repair requests, please contact us to take advantage of our complimentary lifetime services or to arrange additional care for your Carratina jewelry.