Shipping & Delivery Policy

Free U.S. Shipping

We offer free shipping on all orders within the United States.

International Shipping

For customers outside the U.S., shipping fees apply and vary by destination.

Processing & Dispatch

• In-stock items: Ship within 2 business days from our New Jersey office.
• Made-to-order items: Dispatched within 3–4 weeks from the order date.
• All orders are shipped via 2-business-day delivery services once dispatched.

Delivery Timeline

The estimated shipment date refers to when your order leaves our New Jersey facility. This does not include additional transit time required by carriers or customs clearance for international orders.
Please note: inclement weather, carrier delays, or inaccurate addresses may occasionally affect delivery times.

Shipping Carriers

We partner with trusted carriers, primarily USPS and UPS, to ship all orders. Depending on your location and delivery needs, other shipping methods may be used to ensure timely and reliable service.

Insurance & Delivery Confirmation

• Every item from Caratina Jewelry is fully insured for its full value, ensuring your peace of mind.
• An adult signature is required upon delivery for all shipments.
• You will receive a confirmation email with tracking details as soon as your order has been dispatched.

International Customs & Duties

• For all international shipments, customs clearance procedures and import duties are the responsibility of the customer.
• Please check with your local customs office for information on applicable fees and regulations.